Install Printer On Retail POS

HOW TO CONFIGURE RETAIL DEVICES WITH AX AND EPSON OPOS DRIVER

In this blog we will show you how to configure retail devices with AX 2012 and EPSON OPOS driver. For that at first we need to install the driver and configure the retail peripherals and at second we need to configure the AX.

A)     OPOS INSTALLATION

1)      Download the file ADK270ER15.exe on the following link https://download.epson-biz.com/modules/pos/index.php?page=single_soft&cid=3835

2)      Double click on the file and click on Execute

3)      The following widow will be deployed, then choose a folder and click on unzip:

 

4)      Go to the folder selected on step 3), search for the file setup.exe and double click on it.

 

5)      The following window will be deployed:

6)      When the loading process on the figure above finishes is finished the following window will be deployed, click on Next.

 

7)      Then the following window is deployed, click on Next.

 

8)      The following window will be deployed, click on the radio button highlighted on green and then click on Next.

 

9)      The following window is deployed, choose the radio button highlighted on green and click on Next.

10)   The following window is deployed, choose the radio button highlighted on green and click on Next.

11)   The following window is deployed, click on Next.

 

12)   Choose the ports for the communication with the EPSON device, for this example we choose the options in the following figure:

 

13)   The following window is deployed, wait till the process end.

14)   The following window is deployed when the process end, click on Finish:

 

15)   The release notes are deployed in a .txt file, close it.

 

16)   The following window is deployed, click on the plus sign:

 

17)   Then we can see that the driver is installed for the Retail devices.

 

B)      RETAIL DEVICE INSTALLATION

In the next steps we will show you with an example how to install POSPrinter, the process is similar for the other retail devices like LineDisplay, CashDrawer, ElectronicJournal, MICR and CheckScanner.

1)      Right click on POSPrinter and choose Add New Device:

 

2)      The following window is deployed, select the EPSON Retail device name (device name is different that the model), click on the arrow:

Choose the device name:

 

3)      Select detailed model and click on Next

 

4)      The following window will be deployed , click on Make Port

5)      The following window will be deployed, then choose the desired parameters (Choose “P” for parallel or “U” for USB, serial devices, which connect to COM ports, typically do not have a suffix) and click on OK

6)      Engage the port to the device and click on CheckHealth Interactive

 

You will receive a test receipt printed if the drivers are configured correctly.

C)      AX CONFIGURATION

1) Go to Retail -> POS -> Profiles -> Hardware profiles

 

2) The following window is deployed, then click on Printer and choose OPOS:

 

3) At the same window Device name is the same that the POSPrinter on EPSON OPOS Driver:

4) Description is a free text field and Receipt profile ID is almost always Default

 

5) Right click on OPOS and select View details

 

6) The following window is deployed, right click on Receipt format column in the Receipt row and then click on View Details

7)      The following window is deployed, then click on Prompt question if you want a question window to print the receipt

 

8)      Choose always print in Print behavior