Monday 22 October 2018

Retail POS Shift is not Closing showing Error

Problem :-
When Retail POS had an issue closing a shift, the shift could be stuck in an Open and Closed state. The shift for the terminal is in the CRT.RETAILSHIFTSTAGINGTABLE  having transactions as an open shift and the AX.RETAILPOSBATCHTABLE having transactions as a closed shift.  When the shift for a terminal is in this state, the shift could not be closed, and a new shift could not be open.



Solution :-

Run Below Query into Store Database table :-

Truncate Table CRT.RETAILSHIFTSTAGINGTABLE

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