Wednesday 22 August 2018

POS Error Customer Payment Method Has Not Been Setup

Problem:-
Error on POS, while using 'Customer Account Payment'"Customer Payment method has not been setup" this issue is appearing on few customers, while rest of transactions with account payments are working fine

Solution :-
Run Below Query into your AX Database against that customer

Select * from RETAILCUSTTABLE where accountnum='CUS0433'
Update RETAILCUSTTABLE set  NONCHARGABLEACCOUNT='0' where accountnum='CUS0433'
--- Then Run customer job to replicate the data to store ---

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