Problem:-
Error on POS, while using 'Customer Account Payment'"Customer Payment method has not been setup" this issue is appearing on few customers, while rest of transactions with account payments are working fine
Solution :-
Run Below Query into your AX Database against that customer
Select * from RETAILCUSTTABLE where accountnum='CUS0433'
Update RETAILCUSTTABLE set NONCHARGABLEACCOUNT='0' where accountnum='CUS0433'
--- Then Run customer job to replicate the data to store ---
This error occurs because the payment method for specific customers hasn't been configured correctly in the database. The provided solution involves querying and updating the RETAILCUSTTABLE to reset the NONCHARGABLEACCOUNT value to 0 for the affected customer, ensuring proper account payment setup. After the update, running the customer job replicates the corrected data to the POS system, resolving the issue.
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