Saturday, 3 November 2018

Error :ConvertToTransactional Customer (CustomerAxCustomer)

Getting Error in POS "AX Retail POS error_13000- couldn't load all external service modules"
and in Event Viewer "Microsoft.Dynamics.Retail.POS.DataManager.CustomerDataManager.Converttotransactional Customer(CustomerAxCustomer)"


Solution: Check the Default Customer address book in customer(AR) as well into the Retail Channel. If missing then edit and put proper address book, if it is already there then reedit and then sync database.